We offer a wide range of travel technology-related consultancy and project management services
Travel technology is continually evolving, and both suppliers and customers need to stay informed about trends and suppliers to maintain effective travel programmes and solutions. We specialise in optimising technology solutions to align with client/agency requirements as relevant.
Specifically, our expertise lies in:
Support is available through introductory packages, brainstorming sessions, formal projects and ongoing partnerships.
We can provide advice and guidance, as well as full implementation and project management services for a wide range of agency technologies. Including, but not limited to, quality control and automation systems, customer management and profiling tools, back office and data solutions and core booking systems such as the GDS. Whether it’s implementing an automation solution or project managing a GDS conversion, we can help.
We understand online booking tools inside and out. We can assist TMCs in developing standard configuration settings and optimising the end-user experience, as well as tailoring solutions for clients with complex policies or integration requirements. If you're looking to source new technology, we will collaborate with you to pinpoint the elements crucial to your business needs. Finally, we can craft training and support programmes to ensure a smooth implementation and ongoing success.
We can offer consultancy for a wide range of payment-related technologies to help optimise payment processes, enhance security and reduce fraud risk. Whether it be implementing a virtual card programme or auditing the data handoff for a BTA, we can help both agencies and customers navigate the complex travel payment landscape to ensure compliance and efficiency.
Client-facing travel technology is not limited to online booking tools. We can support TMCs with all elements of their client-facing technology suite, from profile solutions to reporting tools. Additionally, we can work with the end-customer to implement or optimise any travel-related technology that they manage in-house, including expense management systems.
We’d love to discuss how we can help your business to improve efficiencies and create a positive impact for both your bottom line and client base. Get in touch today!
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