Optimising travel programmes through leveraging external expertise
Small to medium-sized businesses don’t often have the luxury of a dedicated resource in-house to manage their travel programmes. Even with expert guidance from the TMC, these companies may struggle to drive forward change internally or be able to determine which solution is the best fit for their business.
Travel programme consultancy isn’t just for large global companies!
We can offer:
Support is available either on a project basis or via an ongoing partnership, and can run in close alignment with your chosen travel provider.
Perhaps you are just starting to work with a travel management company (TMC) and don’t yet have a travel policy in place. Or maybe your policy is basic and needs a stronger framework to improve compliance and cost savings. We can provide full end to end support – not only advising what elements to include in your travel policy but also helping you identify and engage with the relevant stakeholders in your business to develop your policy and ensure its effective rollout.
When implementing a new tool or process, it’s crucial to leverage the collateral and support from your Travel Management Company (TMC) – but also recognising that it may only be the starting point. We will help you assess the impact of any changes to your organisation and travellers and jointly craft a tailored change management plan. Additionally, we can assist in drafting communications suitable for distribution within your business, from email to internal social networking platforms, to ensure effective change management.
If you’re new to online booking, or are adopting a new travel technology element, you may be advised of what the ‘optimal settings’ are, or what is ‘best practice’ but does it fit your business culture, policies, and objectives? We can work with you to evaluate your travel technology to strike the right balance, resulting in technology that is both effective and supportive of your business needs.
We can provide support for all your travel-related projects, working in collaboration with your TMC as needed. For any new process or tool, there are often many tasks required ‘behind the scenes’ for the customer – we will work with you to engage the right stakeholders internally, craft clear communication plans, and work cross-functionally with other departments where there may be an indirect link to travel. This approach ensures that all your travel related initiatives are seamlessly implemented and aligned with your company’s objectives.
We’d love to discuss how we can help your business to improve efficiencies and create a positive impact for both your bottom line and client base. Get in touch today!
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